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Spectrum Digital upgrade and changes: What do they mean to you?

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Spectrum Cable is in the process of transitioning certain functions within their cable system including their digital box systems. 

Beginning June 1, 2018 every television connected to Spectrum will require a digital box in order for it to transmit images and be viewed on your television.

Spectrum is providing an extra digital box for their customers depending qualification. This box will be good for one year. After that a charge of $6.99 per digital box will be applied. The same charge will apply for every extra box you request.

At this point the majority of customers already have at least one digital box in their homes but will have to obtain other boxes to connect any additional televisions. Depending on the package they have, customers will be eligible for a free digital receiver for a limited period of time.

Boxes will be charged at $6.99 per month for Spectrum and $11.75 per month for Legacy Time Warner customers after the free period is over or for any additional boxes beyond the free boxes a customer may be eligible for.

 “If you have a set-top box, digital transport adapter (DTA), or a retail CableCARD device connected to each of your TVs, you should be unaffected by this change. However, if you are currently receiving the Starter, Spectrum Basic, Standard, or Spectrum Select Service Tier offerings on any TV without equipment supplied by Charter, you will lose the ability to view any channels on that TV. In such case, you are entitled to receive equipment at no additional charge or service fee for a limited period of time.”

The amount of boxes you’re entitled to will be dependent on the cable package your pay for. If you have any questions, contact Spectrum. 

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