Eagle Pass Water Works to receive phone payments from customers

Staff

-Eagle Pass

Starting Monday October 7, 2013, Eagle Pass Water Works System will be receiving payments from customers who wish to pay by phone.  

The Eagle Pass Water Works System has established a system through Paymentus Corporation for residents to pay their water bills by phone at the following number 1-855-768-9685.  

The system is in English but we have attached the instructions in both English and Spanish to assist the people that might not understand.  

If you have any questions please contact Eagle Pass Water Works System at 830-773-2351.

The step by step system is simple, but requires several steps to save you a trip to their offices.

A $1.95 fee will be charged to your Visa, Master Card, Discover and/or electronic check.  You will have to have your account # handy, your zip code, a daytime contact number, your card number, its expiration date, the three digit security code number, your bill amount with your star key as the decimal point Ex. 39.95=39*95.  The system will then ask you to press "1" to confirm the payment before giving you a confirmation number of your successful payment.